RETURNS & exchanges
We want you to love your purchase, but if you are not completely satisfied, we will gladly accept merchandise returns or exchanges 30 days of purchase. All Clothing returns must be in its original state, with all hanger tags and price tickets attached. Clothing must not show any signs of wear, or it will not be accepted. FINAL SALE: All Accessories includes jewelry, body chains, sunglasses, scarves, key chains are final sale. All mark down items are final sale. Final sale items are non-refundable and cannot be returned for exchange, credit, or refunds. Exchanges will be granted if we have the same items in stock. Customer is responsible for all cost on returns and exchanges. Please allow 8-10 business days for returns and exchanges to be processed.
***There will be no exchanges or returns after 30 days***
Returns can be sent directly to:
P.O. Box 260129
Mattapan, MA 02126
SHIPPING & HANDLING
Beauty Rockx uses two (2) different carriers to make sure your items arrive on time. When your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.
Our two carriers are:
United Parcel Service (UPS)
United States Postal Service (USPS)